IT Support

Get on the fast track to finding an in-demand job in IT, with a professional certificate from Google. Learn the foundations of networking and operating systems or how to solve problems using code. IT support is troubleshooting and problem solving in the field of information technology, including setting up computers for users within an organization, overseeing computer systems, and debugging whenever a problem arises. Businesses, nonprofits, school systems, and government organization all rely on technology. Computers break, systems fail, phones die – when that happens, we need experts to fix them. IT support is all about troubleshooting and problem solving whe the tech fails, and providing great customer services along the way. A job in IT support can mean in-person or remote help desk work in a range of organization across many different industries. In both small businesses and large organizations, IT support involves troubleshooting and problem solving to help computers and networks run smoothly, while providing great customer service along the way.